Avianca Change Flight

Avianca Change Flight Policy

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Avianca Change Flight Policy: Are you a travel enthusiast who loves to plan exciting journeys to explore new horizons? We all know that life is unpredictable, and sometimes circumstances may force us to change our travel plans. If you’ve booked a flight with Avianca Airlines and find yourself in need of altering your itinerary, fear not!

In this comprehensive guide, we will delve into the intricate details of Avianca’s change flight policy. From the process under normal conditions to specific scenarios like flight changes due to COVID-19, we’ve got you covered. So fasten your seatbelt as we navigate through the ins and outs of Avianca’s flight change policy with a sprinkle of humor along the way!

Avianca Flight Change Policy under Normal Conditions

In the dynamic landscape of travel, flexibility is the magic word. Plans can change for myriad reasons, from unexpected meetings to sudden whims. This is where Avianca’s flight change policy shines as a beacon of hope for travelers caught in the winds of change.

Overview of Avianca’s Standard Flight Change Policy

Avianca’s policy is designed to offer passengers the flexibility they deserve. When life throws curveballs, Avianca provides a safety net. Here’s a quick overview:

  • Passengers can change their flight dates up to 24 hours before departure.
  • Changes can be made both online and through customer service channels.
  • Fare differences and change fees may apply, depending on the fare class.
  • Non-refundable tickets can be changed with a fee, while refundable tickets offer more lenient conditions.

Applicable Fees and Restrictions

While the freedom to change flights is liberating, it’s essential to be aware of potential costs and limitations. The change fees and fare differences are like speed bumps on the road to flexibility:

  • Change Fees: Depending on your ticket type, a change fee might be levied. For some fare classes, this fee can be substantial, so it’s wise to plan ahead.
  • Fare Differences: If your new flight is pricier than the original, you’ll need to cover the fare difference. Conversely, if the new flight is cheaper, the remaining balance won’t be refunded.

Avianca Airlines Flight Change Policy for Award Tickets (LifeMiles)

Maximizing Benefits from Award Tickets

Imagine you’ve collected a stash of LifeMiles, Avianca’s frequent flyer currency, like a modern-day treasure trove. These precious miles are often used for award tickets, allowing you to fly with minimal cash outlay. But what if your plans change?

Understanding Avianca’s Award Ticket Change Process

Changing award tickets might seem intricate, but it’s a dance of elegance once you know the steps:

  • Flexibility for Elites: Elite members enjoy more wiggle room with award ticket changes.
  • Time Limitations: Award tickets can be changed up to 24 hours before departure, similar to regular tickets.
  • Award Re-Deposits: In case of cancellations, miles can be redeposited into your account for a fee.

Tips for Seamless Award Ticket Modifications

  • Plan Ahead: Since award availability can vary, it’s wise to search for alternative flights before requesting a change.
  • Double-Check Fees: Be aware of award change fees and compare them to the value of the miles you’ll save.

Real-life Example: Sarah’s Mileage Redemption Adventure

Sarah, an avid traveler, had used her LifeMiles to book a dream vacation to the Maldives. Alas, work commitments reared their head, and she needed to adjust her travel dates. Sarah logged into her Avianca account, navigated to her booking, and requested a flight change. A small change fee and fare difference were well worth keeping her Maldives dream alive.

Avianca Airlines Flight Change Policy Due to COVID-Positive Cases

Unforeseen Hurdles: Flight Changes in the Pandemic Era

In the midst of global uncertainties, health concerns can lead to unexpected flight alterations. Avianca acknowledges the challenges faced by passengers and has established specific provisions for such cases.

Avianca’s Special Provisions for COVID-Positive Passengers

  • Waived Change Fees: Avianca understands the urgency of health matters. Passengers testing positive for COVID-19 can change their flights without incurring change fees.
  • Flexibility with Documentation: Given the evolving nature of the pandemic, Avianca accepts a range of valid documents for COVID-related flight changes.

Documentation and Process for COVID-Related Flight Changes

  • Medical Certificate: A positive COVID-19 test result is typically required, along with other necessary documentation.
  • Contacting Customer Service: Reach out to Avianca’s customer service to initiate the change process.
  • Online Option: In many cases, COVID-related flight changes can also be requested online.

Navigating Uncertainties: Lessons from Passengers

Passengers who faced COVID-related flight changes share their insights:

  • Stay Updated: Regulations and policies can change quickly, so stay informed about travel advisories.
  • Communication is Key: If you test positive, reach out to Avianca immediately for guidance on the necessary steps.

Avianca Change Flight Process

Changing your Avianca flight doesn’t have to be a puzzle. Follow these steps for a smooth transition:

Option 1: Online Flight Change

Changing your flight from the comfort of your home? Here’s the lowdown:

  • Log In: Access your Avianca account with your credentials.
  • Locate Booking: Find the booking you wish to modify in your account.
  • Initiate Change: Click on the “Change Flight” button and follow the prompts.

Option 2: Flight Change via Customer Service

Prefer the human touch? Avianca’s customer service has you covered:

  • Call Avianca: Dial the customer service number: +1-888-702-4465 and navigate through the menu.
  • Provide Details: Furnish your booking details and reasons for the change.
  • Expert Assistance: Avianca’s representatives will guide you through the process.

Expert Tips for a Smooth Flight Change Experience

  • Time Matters: Initiate changes as early as possible to secure the best alternatives.
  • Be Prepared: Have your booking details, travel dates, and preferred alternatives ready.

How to Change Your Avianca Airlines Flight Online?

Embracing the digital era has its perks, including hassle-free flight changes:

Accessing Avianca’s User-Friendly Online Platform

Navigating Avianca’s website is as easy as pie:

1) Logging into Your Avianca Account

  • Visit the Website: Open your preferred web browser and go to Avianca’s official website.
  • Login: Click on the “Login” or “My Account” section and enter your credentials.

2) Initiating the Flight Change Request

  • Navigate to Bookings: Look for a section like “My Bookings” or “Manage Reservations.”
  • Select Booking: Choose the booking you want to change and click on it.

3) Selecting the New Flight and Finalizing Changes

  • Browse Alternatives: Avianca’s system will display available flights on your chosen date.
  • Choose Your Flight: Select the flight that fits your schedule and preferences.
  • Review Changes: Double-check the new flight details before proceeding.

4) Settling Applicable Fees and Confirming Changes

  • Fare Difference: If there’s a fare difference, it will be displayed. Confirm your willingness to pay.
  • Confirm Changes: Once you’re satisfied, confirm the changes and proceed to payment.


Navigating flight changes with Avianca is like having a knowledgeable friend guide you through uncertain terrain. From standard alterations to award ticket modifications and unexpected COVID-related adjustments, Avianca’s policies cater to various scenarios. Whether you’re embracing digital convenience or prefer the personal touch, the process is designed to provide a smooth transition. So, spread your wings, embrace flexibility, and let Avianca be your co-pilot in the ever-changing skies of travel.


Q1: Can I change my Avianca flight date more than once?

Absolutely! You can modify your flight date multiple times, as long as you adhere to the airline’s policies and pay any applicable fees.

Q2: Are there any destinations with restricted flight change options?

While most destinations offer flexible flight changes, certain routes might have restrictions due to operational or regulatory reasons. Always check with Avianca for the latest information.

Q3: How do I know if my flight change request has been processed?

Avianca will typically send you a confirmation email once your flight change request has been processed. Make sure to check your inbox and spam folder.

Q4: What happens if there is a price difference between the original and new flights?

If the new flight is more expensive, you’ll need to pay the fare difference. Conversely, if it’s cheaper, Avianca will usually not refund the balance.

Q5: Can I change the passenger name on my Avianca flight ticket?

In most cases, Avianca’s policy doesn’t allow changing the passenger name. It’s advisable to ensure the accuracy of passenger information during booking.

Related Article : Hawaiian Airlines Flight Change Policy | British Airways Change Flight | Air Canada Flight Change Policy

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