Hawaiian Airlines Change Flight Policy

Hawaiian Airlines Change Flight Policy

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Hawaiian Airlines, known for its commitment to providing excellent service and unforgettable travel experiences, has recently made significant changes to its flight change policy. This blog post will delve into the details of Hawaiian Airlines change flight policy, exploring the benefits it offers to passengers and how it compares to policies of other major airlines. Before we dive into the specifics, let’s take a moment to understand why flight change policies are crucial for both airlines and travelers.

Call Customer Support For More Info: +1-888-702-4465

Hawaiian Airlines Flight Change Policy for Main Cabin Basic Fares

Before we delve into the flight change policy, let’s get acquainted with the concept of Main Cabin Basic Fares. These fares, designed for budget-conscious travelers, offer essential services while allowing customization based on individual preferences. However, there are specific guidelines to consider when changing flights under this fare class.

Flight Change Flexibility

  • Limited Changes: Main Cabin Basic Fares provide limited flexibility when it comes to flight changes.
  • Same-Day Changes: Hawaiian Airlines allows same-day flight changes for Main Cabin Basic Fares, subject to availability.
  • Fare Difference: Passengers must pay the fare difference if the new flight is more expensive.

Process for Changing Main Cabin Basic Fares

To change your flight within the Main Cabin Basic Fares, follow these steps:

  • Log in to your Hawaiian Airlines account.
  • Navigate to the “Manage Flights” section.
  • Select the booking you wish to modify.
  • Choose the new flight based on availability.
  • Complete the payment process for any fare difference.

Hawaiian Airlines Flight Change Policy Under Medical Waiver

Medical Waiver Eligibility

Sometimes, unexpected medical circumstances can disrupt travel plans. Hawaiian Airlines understands this and offers a compassionate approach through its medical waiver policy. Here’s what you need to know:

  • Eligibility Criteria: Passengers with sudden medical issues or family emergencies may be eligible for a medical waiver.
  • Documentation: Proper medical documentation, such as a doctor’s note, is essential when requesting a waiver.
  • Contact Hawaiian Airlines: Get in touch with the airline’s customer support: +1-888-702-4465 to initiate the medical waiver process.

Steps to Request a Medical Waiver

  • Contact Hawaiian Airlines as soon as possible to explain your situation.
  • Provide the necessary medical documentation to support your claim.
  • The airline’s team will review your case and provide guidance on available options.

How to Change a Hawaiian Airlines Flight

Changing a flight might sound complicated, but Hawaiian Airlines has streamlined the process to ensure convenience for passengers. Follow these simple steps:

1) Online Method:

  • Log in to your Hawaiian Airlines account.
  • Visit the “Manage Flights” section.
  • Select the booking you want to change.
  • Browse available flights and choose a new itinerary.
  • Pay any applicable fare difference and fees.

2) Phone Method:

  • Call the Hawaiian Airlines customer service team: +1-888-702-4465.
  • Provide your booking details and desired changes.
  • Work with the representative to find suitable alternatives.
  • Make the required payment.

Hawaiian Airlines Flight Change Fee

Understanding the financial aspect of flight changes is crucial to avoid surprises. Let’s take a closer look at Hawaiian Airlines’ flight change fees:

1) General Fee Structure:

  • Flight changes made more than 60 days before departure: Minimal fee or no fee.
  • Flight changes made within 60 days of departure: Higher fee applies.

2) Fare Difference: In addition to the change fee, passengers might need to pay the fare difference if the new flight is more expensive.

Hawaiian Airlines Previous Flight Change Policy

Under the previous flight change policy of Hawaiian Airlines, passengers often encountered certain limitations and restrictions when attempting to modify their travel plans. These restrictions ranged from high change fees to limited options for rescheduling flights. As a result, passengers sometimes faced inconvenience and additional expenses when unforeseen circumstances arose.

Customer feedback regarding the previous policy highlighted the need for more flexibility and better accommodation of changing travel needs. Hawaiian recognized this feedback and responded with a revamped flight change policy that puts the passengers’ needs at the forefront.

Hawaiian Airlines New Flight Change Policy

 Airlines recently introduced a new and improved flight change policy to enhance the customer experience and address the limitations of the previous policy. This new policy aims to provide passengers with greater flexibility and peace of mind when it comes to modifying their travel arrangements. Let’s explore the key features and benefits of this policy.

1. Flexibility in Changing Flights

With the new policy, Hawaiian Airlines offers passengers the flexibility to change their flights without incurring hefty change fees. This means that if your plans change or unforeseen circumstances arise, you have the option to modify your travel dates or even your destination without the worry of exorbitant fees.

2. Waived Change Fees

Gone are the days of dreading change fees when altering your Hawaiian Airlines flight. Under the new policy, change fees are completely waived, allowing passengers to make necessary adjustments to their travel plans without the burden of additional charges. This not only provides financial relief but also encourages passengers to have peace of mind knowing that they can modify their flights without incurring extra expenses.

3. Options for Future Travel Credits

In addition to the waived change fees, Hawaiian Airlines also offers options for future travel credits. If you need to change your flight but don’t have a specific date in mind for your rescheduled travel, you can opt to receive a travel credit that can be used towards a future Hawaiian Airlines booking. This provides flexibility and allows you to plan your travel at a later date while still utilizing the value of your original ticket.

Impact on Customer Satisfaction and Loyalty

Hawaiian Airlines’ new flight change policy has garnered positive feedback from customers who appreciate the enhanced flexibility and cost-saving benefits. The airline’s commitment to prioritizing customer needs and addressing their concerns has resulted in increased customer satisfaction and loyalty. Passengers now feel more valued and supported by Hawaiian Airlines, knowing that their travel plans can be adjusted without hassle or financial burdens.

How to Change a Flight with Hawaiian Airlines

If you find yourself needing to change your Hawaiian Airlines flight, the process is simple and hassle-free. Here’s a step-by-step guide to help you navigate through the flight change process:

Step 1: Online Self-Service Options

Hawaiian Airlines provides an intuitive online self-service portal that allows passengers to make flight changes with ease. Simply visit the Hawaiian Airlines website and log into your account. From there, locate the “Manage Flights” or “Change Reservation” section, where you can enter your booking details and select the desired changes to your itinerary. The online system will guide you through the process and provide real-time availability and fare differences.

Step 2: Contacting Hawaiian Airlines Customer Support

If you prefer a more personalized approach or encounter any difficulties while making changes online, you can always reach out to Hawaiian Airlines dedicated customer support team: +1-888-702-4465. Their knowledgeable representatives are available to assist you with any inquiries or flight change requests. You can contact them via phone, email, or even through social media channels. They will guide you through the necessary steps and ensure a smooth transition to your updated travel plans.

Step 3: Mobile App Features for Flight Changes

For the tech-savvy travelers who prefer the convenience of mobile applications, Hawaiian Airlines offers a user-friendly app with features specifically designed for flight changes. Download the app to your smartphone or tablet, log into your account, and navigate to the “Manage Flights” section. From there, you can easily modify your booking, select new travel dates, and explore available options. The app also provides real-time updates on flight availability and allows you to access your travel documents digitally.

Tips for a Smooth Flight Change Process

While changing your Hawaiian Airlines flight is straightforward, here are a few tips to ensure a seamless experience:

1. Checking Availability and Fare Differences

Before finalizing your flight change, take a moment to check the availability of alternative flights and any potential fare differences. This will help you make an informed decision and ensure that the desired changes align with your travel needs and budget.

2. Timing Considerations

Consider the timing of your flight change in relation to your original departure date. If you anticipate needing to make a change, it’s best to do so well in advance to increase the likelihood of securing your preferred alternative flights. Last-minute changes may be subject to limited availability, especially during peak travel seasons.

3. Reviewing Terms and Conditions

Before finalizing your flight change, carefully review the terms and conditions associated with the new policy. Familiarize yourself with any restrictions, such as blackout dates or specific fare rules that may apply. Understanding these details beforehand will prevent any surprises or misunderstandings during the process.

By following these tips, you can navigate the flight change process with ease and ensure a smooth transition to your updated travel plans.

Comparison with Other Airlines Flight Change Policies

To truly appreciate the benefits of Hawaiian Airlines change flight policy, let’s compare it to the policies of other major airlines. While each airline has its own set of rules and regulations regarding flight changes, it’s important to note the distinctive features that set Hawaiian Airlines apart.

When comparing Hawaiian Airlines to its competitors, some key advantages of its new flight change policy become evident:

  • Waived Change Fees: Unlike many other airlines that still charge change fees, Hawaiian Airlines sets itself apart by completely waiving these fees. This not only saves passengers money but also eliminates the hesitancy and financial burden associated with altering travel plans.
  • Flexibility: Hawaiian Airlines’ policy offers passengers greater flexibility in changing flights. With the ability to modify travel dates or even destinations without incurring fees, travelers have the freedom to adapt to unforeseen circumstances or changing itineraries.
  • Future Travel Credits: The option to receive travel credits for future use provides additional flexibility and value to passengers. Even if you’re unsure of your rescheduled travel dates, the ability to retain the value of your ticket for future travel ensures that you won’t lose out on your investment.

While each airline’s flight change policy has its merits, Hawaiian Airlines’ new policy stands out for its customer-centric approach, providing passengers with the flexibility and support they need to navigate the uncertainties of travel.

Real-Life Examples and Customer Testimonials

To showcase the positive impact of Hawaiian Airlines’ change flight policy, let’s explore some real-life examples and customer testimonials:

Example 1: Sarah’s Smooth Flight Change

Sarah had booked a Hawaiian Airlines flight for a family vacation but encountered a sudden change in her work schedule. Worried about the potential fees and restrictions, she contacted Hawaiian Airlines’ customer support. To her delight, she discovered the new flight change policy and was able to reschedule her trip without any additional charges. This positive experience left Sarah impressed with the airline’s customer-friendly approach.

Example 2: John’s Flexibility and Future Travel Credits

John had planned a Hawaiian getaway but, due to unforeseen circumstances, had to postpone his trip. With Hawaiian Airlines’ new policy, he was able to change his travel dates without any change fees. Furthermore, he opted for a travel credit to use at a later date, allowing him to rebook his dream vacation when the timing was right. John appreciated the flexibility and value provided by the airline’s policy.

These examples highlight the positive experiences of customers who benefited from Hawaiian Airlines’change flight policy. The increased flexibility, waived change fees, and options for future travel credits have significantly improved the overall customer satisfaction and loyalty.


Hawaiian Airlines change flight policy reflects the company’s commitment to providing exceptional customer service and prioritizing passenger needs. The new policy, with its waived change fees, flexibility, and options for future travel credits, has revolutionized the way passengers can modify their travel plans with ease and peace of mind. By addressing the limitations of the previous policy and introducing customer-centric changes, Hawaiian Airlines has set a new standard for flight change policies in the industry.

In conclusion, Hawaiian Airlines’ change flight policy demonstrates their commitment to putting customers first. The new policy’s features, such as waived change fees, flexibility, and options for future travel credits, have redefined the way passengers can modify their travel plans. By providing greater convenience, peace of mind, and cost savings, Hawaiian Airlines has established itself as a leader in customer-centric policies within the airline industry.

Call Customer Support For More Info: +1-888-702-4465


Q1: Can I change my Hawaiian Airlines flight without incurring any fees?

Yes, Hawaiian Airlines’ new flight change policy allows passengers to modify their flights without paying change fees. The policy has waived these fees, providing passengers with greater flexibility and cost savings.

Q2: How can I change my Hawaiian Airlines flight?

You can change your Hawaiian Airlines flight by utilizing their online self-service options, contacting their customer support team, or using their mobile app. The online portal, customer support, and mobile app offer user-friendly interfaces to guide you through the flight change process.

Q3: What happens if I don’t have a specific date in mind for my rescheduled travel?

If you’re unsure of your rescheduled travel date, Hawaiian Airlines offers the option to receive future travel credits. These credits retain the value of your original ticket and can be used towards a future booking with the airline.

Q4: Are there any restrictions or blackout dates associated with Hawaiian Airlines’ flight change policy?

While Hawaiian Airlines’ new policy provides greater flexibility, it’s important to review the terms and conditions specific to your booking. There may be certain restrictions or blackout dates that apply, so it’s advisable to familiarize yourself with these details before making any changes.

Q5: How has the new flight change policy impacted customer satisfaction with Hawaiian Airlines?

The new flight change policy has received positive feedback from customers, leading to increased satisfaction and loyalty. Passengers appreciate the enhanced flexibility, waived change fees, and options for future travel credits, which have significantly improved their overall experience with the airline.

Related Article :  British Airways Change Flight |   Air Canada Flight Change Policy 

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