Turkish Airlines Cancellation Policy

Turkish Airlines Cancellation Policy

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Travel plans can change unexpectedly, and it’s important to understand the cancellation policy of an airline to avoid any financial implications. In this blog post, we will delve into the Turkish Airlines cancellation policy, providing you with detailed information to help you navigate cancellations effectively. But before we dive into the specifics, let’s have a brief overview of Turkish Airlines.

Turkish Airlines, founded in 1933, is the national flag carrier of Turkey and one of the largest airlines in the world. Operating flights to over 300 destinations, Turkish Airlines is known for its extensive route network and quality services.

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Turkish Airlines Cancellation Policy for 24-Hour Cancellations

Flexibility in the First 24 Hours

We’ve all been there—clicking that “Book Now” button in a moment of spontaneous wanderlust, only to realize minutes later that we might have been a bit too hasty. The good news? Turkish Airlines has a policy that could be your saving grace.

Here’s how it works:

  • If you’ve booked your Turkish Airlines flight at least 7 days before departure, you have the luxury of canceling within 24 hours of booking without incurring any cancellation charges.
  • This policy applies to all fare classes, providing you with the opportunity to reconsider your plans without financial repercussions.
  • The 24-hour cancellation window starts from the moment you complete your booking.

Turkish Airlines Cancelled Flights Policy

Ah, the dreaded notification: “Your flight has been canceled.” It’s a scenario that can trigger stress and confusion, but fear not—Turkish Airlines has a protocol in place to ensure passengers’ rights are upheld.

When Turkish Airlines cancels a flight:

  • Rebooking: Passengers are typically offered the option to rebook on an alternate flight to their destination. The airline aims to minimize disruptions to travel plans.
  • Refunds: If rebooking isn’t feasible, passengers can opt for a full refund. This policy extends to all fare classes, ensuring fair treatment for all travelers.
  • Compensation: In some cases, Turkish Airlines might offer compensation for the inconvenience caused by the flight cancellation. This could include vouchers, future travel credits, or other perks.


  • Rebooking on an alternate flight
  • Full refund available
  • Possible compensation: Future travel voucher

Turkish Airlines Cancellation Policy for COVID

The global pandemic has ushered in a new era of travel uncertainty. Turkish Airlines, like many other carriers, has adapted its cancellation policy to accommodate the challenges posed by COVID-19. Here’s what you need to know:

  • Flexible Rebooking: Turkish Airlines offers flexible rebooking options for passengers who can’t travel due to COVID-related reasons. This could include travel restrictions, health concerns, or quarantine mandates.
  • Refund Options: Depending on the circumstances, passengers might be eligible for a refund or a travel voucher to be used for future bookings.
  • Up-to-Date Information: Stay informed about travel advisories, entry requirements, and other crucial details before you embark on your journey. The situation can change rapidly, so it’s essential to stay up to date.

Turkish Airlines Flight Compensation for Delayed Flights

They say patience is a virtue, but that doesn’t mean you should suffer in silence when your flight is delayed. Turkish Airlines has guidelines in place to ensure you’re compensated for your time and inconvenience:

  • Length of Delay Matters: The compensation you’re entitled to often depends on the length of the flight delay. Short delays might not trigger compensation, while significant delays could lead to generous benefits.
  • Amenities and Services: Turkish Airlines strives to make your waiting time as comfortable as possible. This might include meal vouchers, access to lounges, and other amenities.
  • Know Your Rights: Familiarize yourself with passenger rights in cases of flight delays. Turkish Airlines is obligated to adhere to regulations, ensuring you receive the compensation you deserve.

Turkish Airlines Ticket Cancellation Charges—Domestic Flights

Before you hit that “Confirm Cancellation” button, it’s crucial to understand the potential financial implications. Cancellation charges for Turkish Airlines domestic flights can vary based on factors such as the timing of your cancellation and the fare class you’ve chosen.

Here’s a breakdown:

  • Early Cancellation: If you cancel your domestic flight well in advance, you’re more likely to receive a higher refund percentage. This is especially true if you’re holding a flexible fare ticket.
  • Last-Minute Cancellation: Cancellation charges increase significantly as you get closer to the departure date. Non-flexible fare classes might result in lower refunds or no refunds at all.
  • Exceptions: Certain exceptional circumstances, like medical emergencies, could influence the cancellation charges. It’s essential to communicate with Turkish Airlines in such cases.

Turkish Airlines Ticket Cancellation Charges—International Flights

Canceling an international flight can be a bit more complex than canceling a domestic one. Turkish Airlines considers various factors when determining cancellation charges for international flights:

  • Destination Matters: The cancellation charges might differ based on the destination country and its specific regulations.
  • Fare Class Flexibility: Just like with domestic flights, the flexibility of your fare class plays a role in determining the potential refund amount.
  • Communication is Key: If you foresee the need to cancel your international flight, it’s advisable to get in touch with Turkish Airlines as early as possible. This might help you explore the best possible options.

Turkish Airlines Refund Policy

The anticipation of a refund can be both exciting and nerve-wracking. Turkish Airlines’ refund policy is designed to provide clarity and fairness to passengers seeking reimbursement:

  • Processing Time: Refunds typically take a few weeks to process. Be patient while Turkish Airlines reviews and approves your request.
  • Refund Method: The refund will generally be issued in the same form of payment you used for the booking. If you paid by credit card, the refund will be credited back to that card.
  • Canceled Flight Refunds: If your flight gets canceled by Turkish Airlines, you’re entitled to a full refund according to the airline’s policy.

Turkish Airlines Award Ticket Cancellation

Award tickets come with their own set of rules and considerations. If you’re holding an award ticket with Turkish Airlines and need to cancel, here’s what you should keep in mind:

  • Cancellation Fees: Award ticket cancellations might incur specific fees or charges. It’s crucial to review the terms and conditions associated with your award booking.
  • Mileage Reinstatement: In some cases, the miles or points used for your award booking can be reinstated after the cancellation. However, this might come with a fee.
  • Booking Flexibility: Turkish Airlines’ policies regarding award ticket cancellations can vary. Before booking, make sure you’re aware of the potential cancellation implications.

How to Cancel Your Turkish Airlines Flight

Step-by-Step Guide to Smooth Cancellations

Life happens, and plans change. If you find yourself needing to cancel your Turkish Airlines flight, follow these steps for a hassle-free experience:

  • Log In: Access your Turkish Airlines account or booking platform.
  • Retrieve Booking: Locate your booking using your reservation code or ticket number.
  • Cancellation Option: Navigate to the cancellation or manage booking section.
  • Follow Prompts: The platform will guide you through the cancellation process. Follow the prompts, providing necessary information.
  • Review Terms: Take a moment to review the cancellation terms, charges, and potential refund amount.
  • Confirm Cancellation: Once you’re comfortable with the details, confirm the cancellation.
  • Keep Documentation: Save any confirmation emails or reference numbers for your records.

Other Ways to Cancel Your Turkish Airlines Ticket

In a digital age, canceling your Turkish Airlines ticket isn’t limited to online platforms. Here are alternative methods to initiate your flight cancellation:

  • Phone Support: Reach out to Turkish Airlines’ customer service: +1-888-702-4465 via phone. A representative will guide you through the cancellation process.
  • Airport Counter: If you’re at the airport, head to the Turkish Airlines counter for assistance with your cancellation.
  • Travel Agent: If you booked through a travel agency, they can help facilitate the cancellation on your behalf.

How to Contact Turkish Airlines

Whether you have questions about cancellations, refunds, or general inquiries, Turkish Airlines provides various channels for reaching out:

  • Customer Service Number: Dial the Turkish Airlines customer service number: +1-888-702-4465 for immediate assistance.
  • Email Support: Send an email to the designated customer support email address for a written response.
  • Social Media: Reach out to Turkish Airlines through their official social media accounts for timely responses.

How to Apply for a Refund on Turkish Airlines

Navigating the Refund Process: A Step-by-Step Guide

If you’ve canceled your Turkish Airlines flight and are eligible for a refund, here’s how to apply for it:

  • Access the Refund Section: Log in to your Turkish Airlines account or booking platform.
  • Find Your Booking: Locate your canceled booking using the provided tools.
  • Initiate Refund: Navigate to the refund or reimbursement section and begin the process.
  • Submit Details: Provide the required information, including your bank details for the refund.
  • Confirmation and Tracking: Receive a confirmation of your refund request along with a tracking number.
  • Monitor Progress: Keep an eye on the progress of your refund request through your account.

Turkish Airlines Cancellation Policy: General Information

When it comes to canceling a Turkish Airlines flight, there are a few key points to keep in mind. Understanding these details will help you make informed decisions and avoid unnecessary complications. Here are some essential aspects of Turkish Airlines cancellation policy:

  • Cancellation Options and Penalties: Turkish Airlines offers different options for canceling a flight, depending on the ticket type and fare rules. It’s crucial to familiarize yourself with the terms and conditions of your ticket to determine the cancellation options available. Keep in mind that cancellation penalties may apply based on the fare class and timing of the cancellation.
  • Refund Process and Timeline: If you’re eligible for a refund, Turkish Airlines provides a clear process for requesting it. However, the refund timeline can vary based on factors such as the original form of payment and the fare rules. It’s advisable to review the refund process and expectations in advance to avoid any surprises.

Turkish Airlines Cancellation Policy: Ticket Types 

  • Cancellation Policy for Non-refundable Tickets: Non-refundable tickets usually have more restrictions when it comes to cancellations. Turkish Airlines typically does not provide refunds for non-refundable tickets. However, in certain cases, you may be eligible for a credit voucher or the option to reschedule your flight for a fee. It’s crucial to check the fare rules and conditions of your ticket to understand the available options.
  • Cancellation Policy for Refundable Tickets: Refundable tickets, as the name suggests, offer more flexibility in terms of cancellations. Turkish Airlines allows refunds for refundable tickets, subject to the fare rules and any applicable cancellation fees. Refundable tickets often come with a higher price tag but provide peace of mind in case your plans change. Review the specific terms and conditions of your refundable ticket to understand the cancellation process and associated costs.
  • Cancellation Policy for Award Tickets: If you booked your flight using Turkish Airlines’ frequent flyer program or redeemed miles for an award ticket, the cancellation policy may vary. Award tickets often have their own set of rules and restrictions. While some award tickets may allow cancellations and refunds, others may only permit changes or modifications. It’s important to consult Turkish Airlines’ loyalty program guidelines or contact their customer service for detailed information regarding cancellations of award tickets.

Turkish Airlines Cancellation Policy: Exceptional Circumstances

Sometimes, unforeseen circumstances arise that require you to cancel your flight. Turkish Airlines understands this and has provisions in place for such situations. Let’s take a look at some of the exceptional circumstances and how Turkish Airlines handles cancellations in those scenarios:

  • Cancellation due to Illness or Medical Emergency: If you or a travel companion falls ill or experiences a medical emergency before your flight, Turkish Airlines may provide options for canceling or rescheduling your trip. In such cases, you may be required to provide supporting documentation, such as a medical certificate, to avail of any waivers or accommodations.
  • Cancellation due to Bereavement or Family Emergency: In the unfortunate event of a bereavement or a family emergency, Turkish Airlines recognizes the need for flexibility. They may have compassionate policies in place that allow you to cancel or modify your travel plans without incurring hefty penalties. It’s advisable to contact Turkish Airlines’ customer service as soon as possible and provide the necessary details to explore the available options.
  • Cancellation due to Natural Disasters or Flight Disruptions: Natural disasters, severe weather conditions, or unexpected flight disruptions can disrupt your travel plans. Turkish Airlines typically takes these situations into account and may offer alternative arrangements, such as rebooking on another flight or providing refunds or vouchers. It’s important to stay updated with any travel advisories or notifications from Turkish Airlines during such events.

How to Cancel a Turkish Airlines Flight

Now that we have covered the various aspects of the Turkish Airlines cancellation policy, let’s explore the different methods available for canceling a Turkish Airlines flight:

  • Online Cancellation Process: Turkish Airlines provides an online platform where you can manage your booking and make cancellations. By visiting their Turkish Airlines website and accessing the “Manage Booking” section, you can navigate through the cancellation process. Ensure you have your reservation details or booking reference number handy to initiate the cancellation smoothly.
  • Cancellation through Customer Service: If you prefer personalized assistance or encounter any difficulties with the online cancellation process, you can reach out to Turkish Airlines’ customer service. They have dedicated helplines and support channels where you can speak with a representative who will guide you through the cancellation process and address any queries you may have.
  • Cancellation through Travel Agencies: If you booked your Turkish Airlines flight through a travel agency or third-party website, you may need to contact them directly to initiate the cancellation process. Travel agencies often have their own cancellation policies and procedures that you need to follow. Reach out to the agency or website through which you made the reservation and provide them with the necessary details for cancellation.

Does Turkish Airline Give Full Refunds?

Unpacking Turkish Airlines’ Refund Policy

Picture this: You’ve booked a flight with Turkish Airlines, but due to unforeseen circumstances, you need to cancel your travel plans. The burning question on your mind: Will Turkish Airlines grant you a full refund? The answer, as with most things in life, isn’t black and white. Turkish Airlines’ refund policy takes various factors into account, including the type of ticket you’ve purchased, the timing of your cancellation, and the reason behind it. Here’s what you need to know:

  • Type of Ticket Matters: Turkish Airlines offers different fare classes, each with its own set of rules regarding cancellations and refunds. While some fare classes are more flexible, others might come with stricter refund conditions.
  • Cancellation Timeline: The timing of your cancellation plays a crucial role in determining the refund amount. Typically, the closer you are to your departure date, the lesser the refund percentage.
  • Reasons for Cancellation: Turkish Airlines understands that life can throw curveballs. Depending on the reason for your cancellation, the airline might offer more lenient refund terms. Medical emergencies, unforeseen events, and other exceptional circumstances could influence the refund decision.
  • Refund Process: The refund process itself might take some time. Be prepared for a wait as Turkish Airlines processes your request and initiates the refund.


  • Ticket Type: Economy Flex
  • Cancellation 72 hours before departure
  • Reason: Medical emergency
  • Refund Process: 4-6 weeks

Tips and Considerations for Cancelling Turkish Airlines Flights

When canceling a Turkish Airlines flight, it’s helpful to keep a few tips and considerations in mind to make the process smoother and potentially mitigate any financial implications. Here are some key points to consider:

  • Flexibility of Travel Dates: If your plans change but you still wish to travel with Turkish Airlines, consider exploring the option of changing your travel dates instead of canceling altogether. Turkish Airlines may offer flexibility in rescheduling your flight, possibly at a lower cost than canceling and rebooking a new flight.
  • Travel Insurance and Cancellation Protection: Having travel insurance can provide peace of mind in case you need to cancel your flight due to unforeseen circumstances. Check your insurance policy to understand the coverage and any specific requirements for cancellation claims. Additionally, Turkish Airlines may offer cancellation protection plans that allow you to cancel your flight without incurring significant fees. Evaluate the terms and costs of such plans before making your decision.
  • Rebooking Options and Change Fees: In situations where canceling is inevitable, explore Turkish Airlines’ rebooking options and associated change fees. Depending on the fare rules and availability, you may be able to reschedule your flight for a different date or destination without incurring exorbitant fees. Take note of any time restrictions or penalties associated with changes to your booking.

Now that we’ve explored the Turkish Airlines cancellation policy, ticket types, exceptional circumstances, and cancellation procedures, you should have a comprehensive understanding of how to navigate flight cancellations with Turkish Airlines.

Call Customer Support For More Info: +1-888-702-4465

Frequently Asked Questions (FAQs)

Q1: Can I cancel my Turkish Airlines flight for free?

The cancellation fees and options vary depending on the ticket type and fare rules. Non-refundable tickets typically incur cancellation fees, while refundable tickets may offer more flexibility. Review the terms and conditions of your ticket to determine the cancellation fees and policies.

Q2: What happens if I miss my Turkish Airlines flight?

If you miss your Turkish Airlines flight, the airline may classify it as a “no-show.” In such cases, you may lose the value of your ticket and any subsequent flights on the same reservation. It’s crucial to contact Turkish Airlines as soon as possible if you anticipate missing your flight or encounter unexpected delays.

Q3: Can I get a refund if Turkish Airlines cancels my flight?

If Turkish Airlines cancels your flight, you are typically entitled to a full refund of the ticket price. The airline should provide you with the option to either receive a refund or rebook your flight for a later date. Keep in mind that refund processing times may vary.

Q4: Is there a cancellation fee for Turkish Airlines flights?

Turkish Airlines may charge cancellation fees for certain ticket types, especially non-refundable tickets. Refundable tickets generally have more lenient cancellation policies and lower or no cancellation fees. Check the fare rules and conditions of your ticket to determine the applicable cancellation fees.

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